Kinkify is a unique marketplace. Buyers come here to purchase items that they might not find anywhere else. Everything listed for sale on Kinkify must be handmade, vintage or a kinky as hell item 😉
Handmade items are items that are made and/or designed by you, the seller.
If you sell handmade items, you agree that:
If you are selling personalised or made-to-order items in the Handmade category, you agree that:
Vintage items must be at least 20 years old.
Kinky as hell items are anything whose primary purpose is for use in act of BDSM.
Even if they otherwise meet our marketplace criteria items that violate our intellectual property policies are not allowed to be sold on Kinkify.
Reselling is not allowed in the handmade category on Kinkify. Reselling refers to listing an item as handmade when you were not involved in designing or making that item.
Keep in mind that members may flag listings that appear to violate our policies for Kinkify’s review. Kinkify may remove any listings that violate our policies. Note that listing fees are non-refundable. Kinkify may also suspend or terminate your account for any violations. You’ll still be on the hook to pay any outstanding fees on your Kinkify statement.
If you are raising money on behalf of a charity, you must obtain that charity’s consent.
At Kinkify, we value transparency. Transparency means that you honestly and accurately represent yourself, your items and your business.
By selling on Kinkify, you agree that you will:
You can use Kinkify Messages (“Messages”) to communicate directly with your buyers or other Kinkify members. Messages are a great way for buyers to ask you questions about an item or an order.
Messages may not be used for the following activities:
Interference
Interference occurs when a member intentionally interferes with another member’s shop in order to drive away their business. Interference is strictly prohibited on Kinkify. Examples of interference include:
Harassment
Any use of Kinkify Messages to harass other members is strictly prohibited. Similarly, Messages may not be used to support or glorify hatred or otherwise violate our Anti-Discrimination Policy. If you receive a Message that violates this policy, please let us know right away.
You are responsible for protecting members’ personal information you receive or process, and you must comply with all relevant legal requirements. This includes applicable data protection and privacy laws that govern the ways in which you can use Kinkify user information. These laws may require that you post and comply with your own privacy policy, which must be accessible to Kinkify users with whom you interact. Your privacy policy must be compatible with this policy and Kinkify’s Terms of Use.
In particular, when you sell using our Services (subject to this Policy) or use Kinkify’s API (also subject to the Kinkify API Terms of Use), you may receive and determine what to do with certain personal information, such as when communicating with users and entering into transactions with buyers. This means you process personal information (for example, buyer name, email address, and shipping address) and, to the extent you do so, under EU law, you are an independent controller of data relating to other users that you may have obtained through the Services. You are responsible for protecting user personal information you receive or process and complying with all relevant legal requirements when you use the Services. This includes applicable data protection and privacy laws that govern the ways in which you can use a user’s information. Such laws may require that you post, and comply with, your own privacy policy, which must be accessible to Kinkify users you interact with and compatible with this policy and Kinkify’s Terms of Use. For more information on the General Data Protection Regulation, see more resources at https://gdpr-info.eu and http://gdprandyou.ie. As a data controller (that is someone who decides what personal data is collected and the purpose you’ll use the data for) to the extent that you process user personal information outside of the Services, you may be required under applicable data protection and privacy laws to honor requests received from such users for data access, portability, correction, deletion, and objections to processing. Also, if you disclose personal information without the buyer’s proper consent, you are responsible for that unauthorised disclosure. This includes, for example, disclosures you make or unintentional data breaches. For example, you may receive a buyer’s email address or other information as a result of entering into a transaction with that buyer. This information may only be used for Kinkify-related communications or for Kinkify-facilitated transactions. You may not use this information for unsolicited commercial messages or unauthorised transactions. Without the buyer’s consent, and subject to other applicable Kinkify policies and laws, you may not add any Kinkify member to your email or physical mailing list, use that buyer’s identity for marketing, or obtain or retain any payment information. Please bear in mind that you’re responsible for knowing the standard of consent required in any given instance. If Kinkify and you are found to be joint data controllers of personal information, and if Kinkify is sued, fined, or otherwise incurs expenses because of something that you did in your capacity as a joint data controller of buyer personal information, you agree to indemnify Kinkify for the expenses it occurs in connection with your processing of buyer personal information.
In particular, when you sell using our Services (subject to this Policy) or use Kinkify’s API (also subject to the Kinkify API Terms of Use), you may receive and determine what to do with certain personal information, such as when communicating with users and entering into transactions with buyers. This means you process personal information (for example, buyer name, email address, and shipping address) and, to the extent you do so, under EU law, you are an independent controller of data relating to other users that you may have obtained through the Services.
You are responsible for protecting user personal information you receive or process and complying with all relevant legal requirements when you use the Services. This includes applicable data protection and privacy laws that govern the ways in which you can use a user’s information. Such laws may require that you post, and comply with, your own privacy policy, which must be accessible to Kinkify users you interact with and compatible with this policy and Kinkify’s Terms of Use. For more information on the General Data Protection Regulation, see more resources at https://gdpr-info.eu and http://gdprandyou.ie.
As a data controller (that is someone who decides what personal data is collected and the purpose you’ll use the data for) to the extent that you process user personal information outside of the Services, you may be required under applicable data protection and privacy laws to honor requests received from such users for data access, portability, correction, deletion, and objections to processing. Also, if you disclose personal information without the buyer’s proper consent, you are responsible for that unauthorised disclosure. This includes, for example, disclosures you make or unintentional data breaches. For example, you may receive a buyer’s email address or other information as a result of entering into a transaction with that buyer. This information may only be used for Kinkify-related communications or for Kinkify-facilitated transactions. You may not use this information for unsolicited commercial messages or unauthorised transactions. Without the buyer’s consent, and subject to other applicable Kinkify policies and laws, you may not add any Kinkify member to your email or physical mailing list, use that buyer’s identity for marketing, or obtain or retain any payment information. Please bear in mind that you’re responsible for knowing the standard of consent required in any given instance.
If Kinkify and you are found to be joint data controllers of personal information, and if Kinkify is sued, fined, or otherwise incurs expenses because of something that you did in your capacity as a joint data controller of buyer personal information, you agree to indemnify Kinkify for the expenses it occurs in connection with your processing of buyer personal information.
For more information, please see our Privacy Policy.
As a member of Kinkify, you have the opportunity to create and upload a variety of content, like listings, Messages, text, photos, and videos. In order to keep our community safe and respectful, you agree that you will not upload content that is:
Reviews are a great way for you to build a reputation on Kinkify. Buyers can leave a review, including a one to five star rating and a photograph of their purchase, within 100 days after their item’s estimated delivery date. If an estimated delivery date is not available, the review window opens after the order’s processing time and delivery time have elapsed. Buyers can edit their review, including the photograph, any number of times during that 100 day period.
On the rare occasion you receive an unfavourable review, you can reach out to the buyer or, if the review is less than 3 stars, leave a response.
Reviews and your response to reviews may not:
We expect our sellers to provide a high level of customer service. By selling on Kinkify, you agree to:
As a seller, you must provide great customer service and maintain trust with your buyers. These requirements are called our Seller Service Level Standards.
Etsy also provides limited protection to sellers who meet the requirements of our Seller Protection Program. Read more about Etsy’s Seller Protection Programme here.
Please be aware that in addition to this policy, each country has its own laws surrounding delivery, cancellations, returns and exchanges. Please familiarise yourself with the laws of your own country and those of your buyers’ countries.
If you are unable to complete a transaction, you must notify the buyer via Kinkify Messages and cancel the transaction. If the buyer already submitted payment, you must issue a full refund. You are encouraged to keep proof of any refunds in the event a dispute arises.
Buyers in the European Union (EU) may be entitled to a 14-day “right of withdrawal” after receiving an item, during which they may return an item for any reason. The details of this right vary by EU member state. The right of withdrawal does not apply to custom items or certain perishable goods. Rights with respect to digital items vary by EU member state.
We ask buyers to contact sellers directly and attempt to resolve any outstanding issues before opening a case on Kinkify. For this reason, it is important that you fill out your shop policies and regularly respond to Messages from your buyers.
Buyers may file a case for a non-delivery or a not-as-described item. You must respond to any open cases within three days or the time frame noted by Kinkify in the case. Kinkify may request your assistance in resolving a case opened against your shop. Kinkify reserves the right to escalate a case early for circumstances such as seller inactivity, harassment, refusal of service, case manipulation, and undermining the integrity of the case system.
By using Kinkify’s case system, you understand that Kinkify may use your personal information for the purpose of resolving disputes with other members. Cases can be filed in the following circumstances:
Non-Delivery
A non-delivery occurs when a buyer places an order but does not receive the item. The following are examples of non-delivery cases:
Not as Described
An item is not as described if the buyer can demonstrate that it is significantly different from your listing description or your photos. The following are examples of not as described cases:
Not as Described cases can also be filed for late delivery. In order to qualify as late delivery, the buyer must provide proof that all of these conditions have been met:
If Kinkify determines that an item is not as described, you will be required to refund the order, including original postage and return postage.
Ineligible Transactions
Some disputes don’t qualify for Kinkify’s case system. These include:
When a dispute is ineligible for our case system, we encourage both parties to work together to come to an amicable solution.